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Customer Service: What’s Your Relationship Like With Your Property Management?

When it comes to offering a premium property management service, it makes a big difference when your property management team is on your side. When they’re not, it can make maintenance around the house very difficult. Nobody wants to wait for ages for a broken washing machine to be fixed or for the electrician to come round. What’s more, you don’t want to be left on the phone for ages either. At Bold & Reeves, we offer a new approach to property management.

Our five-star property management services in London, ranging from individual properties to large portfolios. We help landlords monitor their assets, as well as boost rental growth and capital growth. In order to do this, we have several systems in place:

Individual property manager

When you set up an account with Bold & Reeves, you will be assigned a dedicated property manager available to you 24/7, so you only need one number to call. We’ll liaise with all our partners on your behalf ensuring the highest quality of service on every job undertaken in your home.

Our proactive approach and focus on planned management ensure that preventative maintenance, where required, will reduce breakdowns and consequential disruption to you and your home.

Looking after tenants

We deal with tenants, maintenance, and related finances on behalf of landlords in order to drive their investment strategy and target relevant disposal and acquisition opportunities. Your property portfolios are fully managed by an experienced investment team who focus on delivering positive returns over the medium to long term

Working with developers

We deliver full-service block management throughout London for developers, including defects management and post-sale property management. We liaise between the new homeowner and the contractor to ensure that snagging is managed painlessly. We will also set up the service schedule for the property, so you can sell it with that as part of the offer.

With Bold & Reeves, property management has never been better.

 

To find out more about our services, please get in touch with Henry Browne, henry.browne@boldandreeves.co.uk

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