SERVICES

foresight, care and attention to detail is core to everything we do

Managing

There are two key elements to the successful management of your property by us - your personal property manager and your online logbook. Together they provide you with transparency and continuity.
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PROPERTY MANAGER

On completion of the audit, you will be allocated your own personal Property Manager. Available 24/7 on the end of a phone to deal with any maintenance issues that you have with your property, they will feel like a member of your own staff.

LOG BOOK

All the information captured during the audit forms the initial property log book, which you can access via our unique client portal on the internet. Thereafter, every task or job carried out at your property is recorded in the log book, giving you a comprehensive and valuable history on your property.

Maintaining

Your home will be serviced by experienced and vetted tradesmen from our Partner Network who deliver an agreed schedule of planned maintenance to ensure that your home runs smoothly.
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PARTNER NETWORK

You’ll have access to our network of carefully vetted contractors. We call them Partners as they share our passion for excellence and for quality of customer service. Our network grows mainly from client recommendations.


REGULAR SERVICING

The key to problem free properties is to service the “moving parts” regularly. We’ll recommend a periodic schedule of servicing and implement it, ensuring that it happens on time, is cost effective and is recorded in the logbook

Monitoring

We'll want to really get under the skin of your property to better understand it. To do this, we'll initiate a property health check and enable our remote monitoring system, giving you peace of mind in the process.
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REPORTING

We’ll provide regular reports as to activity, and detailed cost breakdowns so that you see what your property costs to run. We’ll provide our unique Property Service Certificate for mortgage companies, potential buyers, surveyors and insurers.


HEALTH CHECK

The first service you’ll receive from Bold and Reeves will be a comprehensive healthcheck of your property. This property audit varies depending upon your own requirements but could include:

  • Creation of floor plans
  • Review of current Service Maintenance Agreements and suppliers
  • Identification of all preventative maintenance tasks, with recommendations as to frequency
  • General check on the fabric of your property

Why Choose Us

3 Reasons why we are the best

CONVENIENCE

With unlimited access to our extensive network of vetted partners you will not need to be concerned with finding quality tradesmen.

We pay all the partners on your behalf and you get just one invoice. So you don’t have to worry about dealing with external contractors making tracking your expenditure really simple.

PEACE OF MIND

You’ll have your dedicated property team available to you 24/7, so you only need one number to call. We’ll liaise with all our partners on your behalf ensuring the highest quality of service on every job undertaken in your home.

Our proactive approach and focus on planned management ensures that preventative maintenance, where required, will reduce breakdowns and consequential disruption to you and your home.

VALUE

We get wholesale rates with our partners and pass those savings straight on to you.

The demonstrable care with which you manage your property will result in reduced insurance premiums. We’ll introduce you to insurers who appreciate the value of our risk management approach.

Our unique Property Service Certificate will impress any potential purchaser of your property ensuring that you maximise the return on your investment.