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Cutting Edge Technology: Hedge Magazine

Making use of cutting-edge technology, Bold & Reeves can determine when something’s going to go wrong with your home before it even happens. You can bet your house on it…

RATHER LIKE A car, your property also needs to be proactively serviced to ensure that nothing breaks down. That’s where Bold & Reeves comes in.

Bold & Reeves represents the single most innovative and high-quality service in London residential property management. Through a combination of proactive maintenance and the use of a pioneering electronic logbook, the company manages prime residential properties with the skill and care they deserve. This gives owners unparalleled peace of mind that their assets’ values are being protected and enhanced.

Bold & Reeves’ unique method, supported by leading-edge technology, is revolutionising prime property management. All the work is carried out by a network of vetted sub-contractors. A detailed history of everything that is done to your property is recorded in an electronic log book. This is then available to insurance companies, who recognise the value of preventative maintenance by reducing premiums, and to potential purchasers who see the advantage of a property with a full service history.

In an industry-first, Bold & Reeves has partnered with data specialist, Shepherd, to roll out a remote monitoring service to all of its properties. This use of proptech allows Bold & Reeves to monitor, assess and identify faults in equipment such as boilers, air conditioning, refrigeration and electrical systems. When a problem is identified, real-time alerts are sent out to those who can resolve the issue.

The benefits of machine learning have become clear in the petro-chemical and aerospace industries but up to now they have been out of reach of residential property management. Shepherd’s powerful but simple machine learning and predictive maintenance platform changes this.

“Shepherd’s direct alerting capability provides detailed diagnostic data that allows Bold & Reeves to be immediately aware if a problem is detected.”

Shepherd’s direct alerting capability provides detailed diagnostic data that allows Bold & Reeves staff and engineering partners to be immediately aware if a problem is detected, regardless of their location, and provides the necessary information to attend a site with the right parts to solve the problem rapidly.

“Our clients can be assured that their property is in safe hands and ready for immediate use at all times,” says Bill Shipton, MD of Bold & Reeves. “Deploying Shepherd’s technology ensures that we are on the front-foot in managing our client properties: we know about problems immediately and often before they become critical. We can then ensure our reaction is fast and appropriate.
This is truly predictive maintenance.”

Featured in/written by: Hedge