A Story of Trust: Managing a £50M Family Home While the Owners Are Away
When an international family entrusted us with the full care of their £50M London residence during a six-month absence, they didn’t just hand over the keys — they handed over trust.
This wasn’t simply about keeping the lights on. It was about ensuring the property remained immaculate, secure, and quietly operational — as if they had never left.
The Context: A Belgravia Home, Empty for Six Months
The property, a grand five-bedroom townhouse in Belgravia, was unoccupied while the family travelled between homes in Dubai, the south of France, and New York. They required:
- 24/7 system monitoring and fault response
- Regular on-site inspections and reporting
- Maintenance oversight for HVAC, lifts, AV and security systems
- Full coordination with insurers, utilities and private staff
They also wanted complete discretion — no fuss, no noise, and certainly no surprises.
Our Role: Silent Stewardship
Bold & Reeves provided a dedicated property manager backed by our secure client portal and trusted network of contractors. We:
- Set up an agreed inspection schedule with photo reports
- Tested and logged all systems weekly
- Managed small repairs and routine maintenance works proactively
- Handled art humidity controls and wine cellar temperature monitoring
Everything was tracked digitally. Everything was silent unless escalation was needed. The family remained informed but undisturbed.
The Outcome: Peace of Mind at a Distance
When the owners returned, the house was pristine. Not a bulb out. Not a surface dusty. Flowers were delivered the morning of their arrival. Fresh linens were laid out. The temperature, lighting, and AV were all pre-set to their preferences.
“We never felt we had to worry,” the principal later told us. “It was like having a second conscience looking after the house.”
Entrusting a Home Is Entrusting a Reputation
Managing a property in absentia requires more than scheduled visits. It requires judgment, precision, and quiet care. That’s the Bold & Reeves way.
📞 +44 (0)20 7408 7590
📧 info@boldandreeves.co.uk