What To Expect When Working With Premier London Building Management Services
If you are signing up for London building management services for the first time, it might be difficult to know what to expect. How hands-on are the property managers? And what services are you entitled to?
We’ve provided a succinct insight into our services at Bold & Reeves below, so you know exactly what to expect.
1. Scheduling & Preventative Maintenance
When a client joins Bold & Reeves, we provide an in-depth review of the building and of all appliances and equipment to ensure everything is in working order. This will also help us to determine which working parts of the house need to be updated and fixed, as well as when they will need their next service.
Preventative maintenance is a key way that we protect clients from growing costs in maintenance. Ensuring that everything is in good working order, will mean parts are less likely to break and incur unexpected charges. We schedule maintenance on the Bold & Reeves logbook. This means we can be completely transparent with our clients about what work is due and when.
2. Reactive Maintenance
Obviously, not all issues within a property can be predicted. While most of the problems in a property can be kept up to date through scheduling, there may be occasional problems that need immediate attention. Our team can be contacted at any point if something breaks down and will be best placed to ensure that the problem is solved as quickly as possible.
3. 24-Hour Care
At Bold & Reeves, clients can get in touch with us in multiple ways. Each client is assigned a personal property manager. They will be the first point of contact should anything go wrong with your property. In the Bold & Reeves logbook, you can find a messaging service where you can send out an inquiry to your property manager and they will respond to and deal with the issue straight away.
4. The Bold & Reeves Logbook
Clients can turn to the Bold & Reeves handbook for all information on their property. This includes a budget breakdown of what has been spent on maintenance, the schedule for future maintenance, as well as our instant messaging service. It can be accessed 24 hours a day from anywhere in the world.
5. Personalised Service
We ensure that our service is customised to suit your needs. Whether you need a lightbulb changed or a new air conditioning unit, we can help you out no matter how big or small the ask. Most importantly, we are there to take away the stresses and burdens of looking after your property, so you can spend more time doing the things you enjoy.
For more information on our London building management services, please get in touch with Henry Browne at henry.browne@boldandreeves.co.uk